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ISO 29990 — Learning Services

A quality framework for providers of non-formal education and training — helping learners and organizations choose training providers with confidence.

What It Is

A quality standard for training providers

ISO 29990 provides a generic model for quality in learning services outside formal education — covering how learning providers design programs, manage learners, and evaluate outcomes.

It's particularly relevant for corporate training providers, vocational institutes, and private education and coaching organizations.

Quick Facts
Category
Learning & Training
Current version
ISO 29990:2010
Certificate validity
3 years
Surveillance visits
Annual
Who Needs It

Is ISO 29990 right for you?

Typical Fit

Training providers, corporate learning departments, vocational institutes, and any organization delivering non-formal education or professional development programs.

Key Benefits

What certification gives you

A recognized quality benchmark

Sets your training provision apart from unaccredited options.

Clearer course design & evaluation

Structured processes for building and reviewing programs.

Stronger corporate credibility

A recognized mark clients look for when selecting providers.

Better learner outcomes

Evaluation built into every course cycle.

Consistency across locations

The same quality bar wherever training is delivered.

A competitive tender edge

Helps win training contracts against unaccredited competitors.

Getting Certified

How the process works

The same straightforward path applies across every standard we certify.

1

Gap review & scoping

2

Build your management system

3

Stage 1 & Stage 2 audit

4

Certificate issued

See the Full Certification Process

Ready to start your ISO 29990 journey?

Tell us a bit about your organization and we'll put together a straightforward, competitive quote.