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Your Data

Privacy & confidentiality policy

How we collect, use, and protect your personal information — and how we handle confidential information belonging to the organizations we certify.

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Website Visitors

Information we collect

Information you give us directly

When you fill in a form on our website — a contact enquiry, a free quote request, or an application to register as a consultant — we collect the details you provide, such as your name, company, email address, phone number, and any message or CV you submit.

Information collected automatically

Like most websites, our server may automatically log basic technical information such as your browser type, general location, and pages visited, to help us understand how the site is used and to keep it running securely.

Certificate verification

Our public certificate verification tool only ever returns a single matched record when someone searches an exact certificate number — it does not expose our full client list or allow browsing.

We use your information to respond to your enquiry or quote request.

We use it to process consultant/associate applications, including reviewing submitted CVs.

We do not sell your personal information to third parties.

We only share your information with third parties where necessary to deliver our services, or where required by law.

Certified Clients

Confidentiality of client information

As a Certification Body, we routinely handle sensitive operational and business information belonging to the organizations we audit and certify.

All PGCS personnel, auditors, and associates are bound by confidentiality obligations covering any information obtained during audits, assessments, or certification activities — including process details, internal documentation, and non-conformities identified during an assessment.

This information is used solely for certification purposes and is not disclosed to third parties without the client's consent, except where disclosure is required by accreditation bodies, regulators, or law (for example, in response to a valid legal request, or where required as part of our accreditation obligations).

Where an investigation into a complaint about a certified client requires us to discuss the matter with that client, we will explain this to you before proceeding — see our Complaints & Appeals Policy for details.

Public certification status

The fact that an organization holds a valid PGCS certificate, and its current status (active, suspended, withdrawn, etc.), is treated as public information and can be confirmed via our certificate verification tool — this is standard practice across the certification industry and is not a confidentiality breach.

How Long & Where

Retention & security

Data Retention
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, meet our certification/accreditation record-keeping obligations, or comply with legal requirements.
Security Measures
We restrict access to personal and client information to personnel who need it to do their job, and apply reasonable technical and organizational safeguards to protect it against unauthorized access, loss, or misuse.
Third-Party Services
Where we use third-party tools (e.g. email delivery) to operate the website or communicate with you, those providers only receive the information necessary to perform that specific function.
Your Rights

Your choices about your data

Depending on where you're located, you may have rights to access, correct, or request deletion of the personal information we hold about you, and to object to certain uses of it. To exercise any of these rights, contact us using the details below and we'll respond as promptly as we can.

Questions about your data? Email us at info@precisegcs.com or reach out through our contact page and we'll get back to you.

Contact Us

Have a privacy question?

Get in touch and our team will be happy to walk you through how we handle your information.