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ISO 9001 (Quality Management System) ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. Some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include:- Advantages of ISO 9001 Certification It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9001 are sound and also provide a comprehensive model for quality management systems that can make any company competitive. ISO 9001 increases net profit and implementing ISO 9001 helps an organization achieve sustainable competitive advantage. ISO 9001 Implementation Results in the Following Direct Advantages of the Organization: What is ISO 14001 EMS Standard? An ISO 14001 EMS addresses the impact of a company's activities, products and services on the environment. The EMS provides a formalized structure for ensuring that environmental concerns are addressed, and works to both control a company's significant environmental impacts and achieve regulatory compliance. The ISO 14000 family includes most notably the ISO 14001 standard, which represents the core set of standards used by organizations for designing and implementing an effective environmental management system. Other standards included in this series are ISO 14004, which gives additional guidelines for a good environmental management system, and more specialized standards dealing with specific aspects of environmental management. Essentially, the standards are concerned with what an organization does to minimize harmful effects on the environment caused by its activities: either during production or disposal, either by pollution or by depleting natural resources. Benefits of ISO 14001 ISO 14001 provides a framework for implementing an EMS which meets an organization's stakeholder interests. This systematic approach can lead to benefits like the following: Key Elements Implementing ISO 14001 EMS What is ISO 18001? OHSAS 18001:2007 is the Internationally Recognized Standard for Occupational Health and Safety (OHS) Management Systems The standard provides a framework for organizations, regardless of their complexity or size, to holistically manage their occupational safety and health hazard. The OHSAS 18001 is designed to enable organizations to demonstrate their commitment towards providing a safe and efficient working environment by identifying and understanding their OHS risks and by improving upon their performance by actively managing these activities. The OHSAS 18000 family of series is the emerging standard set for managing occupational safety and health. It consists of two publications most notably OHSAS 18001; this is the "Occupational Health and Safety Management Systems Specification". It was developed in response to demand for a recognized standard against which occupational safety management systems can be assessed. Other standards included in the series are OHSAS 18002, which provides guidelines for the implementation of OHSAS 18001 and explains the requirements and progressive steps towards implementation/registration. The rationale behind OHSAS 18001 is to continuously minimize occupational hazard risk in the workplace, which in turn improves company productivity. Benefits of OHSAS 18001 KEY ELEMENT OF FOR OHSAS 18001 Health Safety Policy WHAT IS ISO 22000? ISO 22000: 2005 is the international standard on Food Safety Management Systems published by the International Organization for Standardization (ISO) in September 2005. The ISO 22000:2005 FSMS is designed to enable organizations to control food safety hazards along the food chain in order to ensure that food is safe at the time of consumption. The standard provides international harmonization in the field of food safety standards, offering a tool to implement HACCP (Hazard Analysis and Critical Control Point) throughout the food supply chain. The goal of ISO 22000 is to control, and reduce to an acceptable level, any safety hazards identified for the end products delivered to the next step of the food chain. The ISO 22000 family of series is the emerging standard set for managing food safety. It consists of most notably the ISO 22000:2005 standard; this is the “Food Safety Management System Specification” covering the requirements for implementing ISO 22000 in any organization. Other standards included in the series are ISO 22004:2005, which provides guidelines for the implementation of ISO 22000:2005. This standard is applicable to all organizations, regardless of size, involved in any aspect of the food chain. This includes organizations directly or indirectly involved in one or more steps of the food chain, such as. BENEFITS OF ISO 22000 IN ORDER TO COMPANY WITH ISO 22000 AN ORGANIZATION NEEDS TO: KEY ELEMENTS FOR IMPLEMENTING ISO 22000 FSMS HACCP principles, developed by the Codex Alimentarius Commission, are an internationally recognized effective food safety risk management system. It is a systematic preventive approach which identifies, documents, controls and reviews potential hazards that occur during the process. HACCP is used in the food industry to identify potential food safety hazards so that key actions can be taken to reduce or eliminate the risk of the hazards being realized. The system is used in all stages of food production and preparation processes, including packaging, distribution and etc. You can’t buy trust. Build it through ISO 13485. ISO 13485 is the quality management system standard for medical devices. This standard applies the ISO 9001 process approach to quality, and replaces ISO 13485 and ISO 13488. ISO 13485 provides an effective base model for compliance with the EU CE marking Medical Devices Directives requirements. ISO 13485:2003 is also considered to be fully compatible with the FDAQSR. ISO 13485 is an international standard, recognized throughout the world for establishing a business management system specific to the medical device industry. ISO 13485 is applicable to organizations that manufacture private label medical devices, in vitro diagnostic medical devices, and medical components. The ISO 13485 standard supplements ISO 9001 and has many of the same requirements. Some of the additional requirements to ISO 9001 requirements relate to This means that compliance with this standard automatically demonstrates compliance with the specific parts of the directives that require a quality management system. Formal certification of quality management system, specifically for medical devices, to ISO 13485:2003 proves advantageous, for medical companies which export their products to the global market. ISO 13485: 2003 represents the requirements that medical device manufacturers must incorporate into their management systems. The current document supersedes its 1996 incarnation as well as EN 46001, EN 46002 and ISO 13488. Though based on ISO 9001, 13485 removes 9001's emphasis on continual improvement and customer satisfaction. In its place is an emphasis on meeting regulatory as well as customer requirements, risk management and maintaining effective processes, namely the processes specific to the safe design, manufacture and distribution of medical devices. 13485 is in part designed to produce a management system that facilitates compliance to the requirements of customers and— pre-eminently—various global regulators. While being certified to 13485 does not fulfill the requirements of either the FDA or foreign regulators, the certification aligns an organization's management system to the requirements of the FDA's Quality System Regulation (QSR) requirements as well as many other regulatory requirements found throughout the world. Therefore, 13485 certification serves to create a management system that can be thought of as a framework on which to build compliance to various regulatory and customer requirements. 13485 dictates that risk management must be thoroughly documented and conducted throughout a product's entire life cycle, from initial concept to delivery and post-delivery. However, the standard leaves the specifics to a related standard, ISO 14971: 2001, Application of Risk Management for Medical Devices. While 13485 states that a manufacturer's management team is charged with the management of device related risks and the development of risk management plans, 14971 defines a list of steps to be taken by management in order to fulfill risk-related requirements. While it is not mandatory that a manufacturer be 14971 certified in order to attain 13485 certification, being certified to the former standard can ease the attainment of certification to the latter. Benefits of ISO 13485 Certification ISO 13485 implementation improves / leads to:- The Certification process It also is important to keep the target market in mind. For instance, if a medical device manufacturer wants to sell in North America, it should seek certification through a registrar accredited by a North American accreditation body to ensure they will meet country-specific or customer requirements. If a consultant is required, the organization needs to be sure that the prospect has expertise in 13485, and requesting referrals from an accredited registrar also can aid in finding the right match. It is important that the consultant understands the organization's business that the consultant has dealt with organizations of a similar size before and has had experience with similar product lines. Also, an organization should be wary of consultants that endeavour to radically change a management system that is already performing well. Steve Upton, medical device business unit manager for NQA, states, “The consultant should come in and align their knowledge with your requirements and the customer requirements, and that will work time after time.” The steps to attaining 13485 certification are similar to those of 9001, with some type of off-site document review followed by a pre assessment and then assessment. After certification, an organization will be subject to on-going surveillance by its certification body. The duration of the assessment is contingent on an organization's scope—its size, number of personnel, and type and complexity of products manufactured. Taking these elements into consideration, an organization can expect an assessment to last anywhere from a couple of days to more than a month. The frequency of surveillance assessments will be determined by an organization's scope as well as its performance, though they will usually be conducted annually or semi- annually. However, organizations should expect a complete reassessment three years after initial certification. A surveillance assessment takes into account concerns such as the fulfillment of management responsibilities, the execution of internal audits and how an organization is performing in relation to the state of the industry and customer expectations. Who can go for ISO 13485 Certification? Companies that design, manufacture, distribute, install and service medical devices for the European and World markets. What we do Precise Consultancy provides proven, proprietary implementation and training support to assure that your organization meets applicable ISO 13485 requirements promptly and effectively. A certified ISO 13485 Quality Management System will Precise Consultancy ISO 13485 QMS Implementation Support is loaded with advantages for your organization. We offer choices... you decide just how much support you need. System (QMS), acknowledging all ISO 13485 quality requirements, ready for certification. Precise Consultancy will witness your certification audit, if you choose. Everything we provide meets one or more ISO 13485 requirements, including We take the time necessary to custom fit all applicable ISO 13485 requirements to your organization. No "consultant" is as willing and able as Precise Consultancy to take the time to build a QMS to both reduce your costs, improve efficiency, enhance effectiveness, mitigate risks and "pass the certification audit," guaranteed! At Precise Consultancy, we always offer No-Nonsense Pricing, all expenses included. We welcome comparison! Precise Consultancy's proven, proprietary implementation and training methods assure your organization meets all ISO 13485 requirements in minimal time and at lowest cost. Your organization is very busy... everyone wears more than one hat. Time to implement a quality management system is often limited. We take less time to get you certified. Quality system implementation is a "team sport..." however, if your organization does not have the time, we can deliver a turn-key system, guaranteed to get you certified. Our methods never include one-size-fits-all, "cookie-cutter" approaches. ISO 13485 quality systems require process approaches, customer focus, and continual improvement. You cannot get that from a cookie cutter. Most importantly, our quality management systems improve your bottom line. "Cookie cutter" approaches do not work, and only add cost. When we leave, the quality management system is yours, not ours. We provide all the knowledge and experience your organization needs to effectively manage and improve your certified QMS in the future. When we are finished, your organization owns your ISO 13485 quality management system. Precise Consultancy – a team of experienced, creative, enthusiastic quality professionals committed to building and improving quality systems while permanently reducing quality costs. We would welcome the opportunity to work with you! What is ISO 10001-2-3-4- Customer Satisfaction System? A happy customer makes for a happy company. When applying the customer satisfaction management standards from the ISO 10000 family, you manage and enhance customer satisfaction in a structured way. A scored assessment provides measures on effectiveness, risks and opportunities for improvement. The Customer Satisfaction standard helps organizations of all types to identify, manage and understand how successfully they deal with their customer's Customer Satisfaction / Complaints. Some examples of Customer Satisfaction / Complaints are: Poor quality of service Inadequate handling of Customer Satisfaction / Complaints Poor communication both before and during the Customer Satisfaction / Complaint handling process. The Customer Satisfaction Scheme can apply to organizations of all sizes, in the private, public and voluntary sectors, regardless of the nature of their activities or the nature of the business. The Customer Satisfaction Scheme specifies the key requirements for handling customer Satisfaction / Complaints successfully and includes Customer Satisfaction controls to help you address customer dissatisfaction in a satisfying way within your business. ISO 10001-2-3-4:2004 Customer Satisfaction System provides guidance on the process of Customer Satisfaction / Complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement. The Customer Satisfaction / Complaints handling process described is suitable for use as one of the processes of an overall quality management system. The international standard provides a framework that the information obtained through the Customer Satisfaction / Complaints handling process can lead to - Improvement in products and process Improve the reputation of organization Customer Satisfaction / Complaint Management System compliant to ISO 10001-2-3-4:2004 is relevant to any organization that wishes to exceed customer expectations, a basic requirement for businesses of all types and sizes, whether they're in the private, public or voluntary sectors. ISO 10001-2-3-4:2004 is not applicable to disputes referred for resolution outside the organization or for employment-related disputes. Benefits of ISO 10001-2-3-4:2004 – Customer Satisfaction System Customer Confidence: By adopting the management system, ability to retain the loyalty of customers is enhanced. Customers feel confident of commitment for the resolution & redressal of any of their query or Customer Satisfaction / Complaints. Improved Efficiency: Implementation and certification ensures a consistent process to handle customers, which enable to identify causes and eliminate the causes of Customer Satisfaction / Complaints, as well as improve organization's operations. Better Relationship: System helps to adopt a customer-focused approach to handle analysis and review Customer Satisfaction / Complaints and encourage personnel to improve their skills & behaviour in working with customers. Continual improvement: It provides a basis for continual improvement and analysis of Customer Satisfaction / Complaints-handling process, redressal of Customer Satisfaction / Complaints with improvements to be made. Transparent System: Provide complainants with an open, effective and easy-to-use Customer Satisfaction / Complaints process. Auditable System: Customer Satisfaction / Complaint management system is auditable, thus auditing of the Customer Satisfaction / Complaints-handling process gives accuracy of the system compliance. Synchronisation: It is developed as guidance for an organization's Customer Satisfaction / Complaints handling process. It can be used alone or in conjunction with ISO 9001- Quality Management System of Organization. Requirements of ISO 10001-2-3-4-2004 Customer Satisfaction / Complaint management system ISO 10001-2-3-4 provide an integrated framework for managing and improving your customers' satisfaction. These four standards within the ISO 10000 family address four different areas: The standard on compliant handling process eight clauses. The first three are scope, normative reference, and terms and definitions. The other five are: Guiding principles. The general notions upon which the processes for handling Customer Satisfaction / Complaints should be built. They include visibility accessibility, responsiveness, objectivity, free-of-charge to complainants, confidentiality, customer focused approach and accountability. Customer Satisfaction / Complaints-handling framework. An explanation of why organizations should commit to effective Customer Satisfaction / Complaints handling, and the associated responsibilities and authority. It also describes considerations for developing a Customer Satisfaction / Complaints-handling policy. Planning and design. A description of how an organization can plan and design an effective Customer Satisfaction / Complaints handling process. Operation of the Customer Satisfaction / Complaints-handling process. Guidance for operating the process, from receiving a Customer Satisfaction / Complaint through closing the issue after completion. Maintenance and improvement. Guidance on gathering and using Customer Satisfaction / Complaints data, monitoring performance of the Customer Satisfaction / Complaints- handling process, auditing the process to ensure it meets the organization's requirements and continually improving it. How to achieve ISO 10001-2-3-4:2004 compliance & Certificate-ISO10001-2-3-4:2004 implementation /Certification steps: Precise Consultancy offers a well defined and globally proven implementation methodology for ISO 10001-2-3-4:2004 certification. What we offer in the field of ISO 10001-2-3-4 standard implementation compliance and consulting As one of the largest quality management system certification consulting companies across the world with clients in more than 7 countries, our knowledge and experience of the standards is unsurpassed. We understand how to fully exploit the benefits of your quality management system to ensure you unlock the true potential in your organization. We provide unmatched expertise and technical competence to ensure that your ISO 10001-2-3-4 certification project adds value to your organization. We provide consulting, training, internal audits, pre assessment audits and facilitation during ISO 10001-2-3-4 compliance process. We offer our global knowledge moulded locally to bring in the best results for our clients and partner their journey of standardization, compliance, growth, success and continual improvements. Contact us now, to get your organization ISO 10001-2-3-4 complied in the most effective and efficient manner while realizing the true benefits of the certification using our specialized ISO 10001-2-3-4 implementation methodology that is less time consuming, fast, easy to understand and implement, result oriented, time bound and cost effective. Get ISO 10001-2-3-4 compliance now with us…. ISO 10002 provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement. The complaints-handling process described is suitable for use as one of the processes of an overall quality management system. ISO 10002 is not applicable to disputes referred for resolution outside the organization or for employment-related disputes. It is also intended for use by organizations of all sizes and in all sectors. Annex A provides guidance specifically for small businesses. ISO 10002 addresses the following aspects of complaints handling: WHAT IS ISO 20000 ALL ABOUT? ISO/IEC 17025 is the main standard used by testing & calibration laboratories. Originally known as ISO/IEC guide 25,ISO/IEC 17025 was initially issued by the international organization for the standardization in 1999. It was first published in 2001 & on 2005. ISO/IEC 20000-1:2011 can be used by: Benefits of ISO 20000 Implementation and Certification: Implementation of ISO 20000 brings with it many benefits and advantages. These will of course differ from organization to organization. However, the following list is a pretty good representation of the common results: What are the typical Project Steps leading to ISO 20000 Certification? CREATE AWARENESS Communicate the goals and benefits of the ISO 20000 certification and the approach for achieving ISO 20000 compliance. This step should include giving everyone in your IT organization at least a basic understanding of the standard and broad level requirements. DETERMINE THE ISO 20000 CERTIFICATION SCOPE If you want to limit the scope of your ISO 20000 certificate: Decide what parts of the organization, what services and/ or what locations shall be covered by the ISO 20000 certificate. CONDUCT AN INITIAL ISO 20000 ASSESSMENT Determine gaps between today's situation and the standard's requirements; this can be done by an external advisor like us, but there is also an "IT Service Management Self-Assessment Workbook" published by us which can be purchased and used by your organization. The result of this step is a detailed list of the ISO 20000 requirements where conformant and non-conformant areas are identified. For non-conformant areas the list includes the findings on what exactly the shortcomings are and how they can be addressed. SET UP THE ISO 20000 PROJECT Establish a project board. Choose a project manager and project staff. Determine the necessary resources, prepare a project plan and assign tasks. Choose a certifier and an experienced external advisor. DOCUMENTATION AND IMPLEMENTATION Close the gaps identified during the initial ISO 20000 assessment – usually the most time-consuming part of an ISO 20000 certification initiative, because (depending on the level of compliance found during the initial assessment) a considerable number of processes may need to be modified or introduced. During preparation for the ISO 20000 audit, an inventory of requirements, documents and records helps to keep track of what requirements are already fulfilled and what related evidence (documents and records) is in place. CONDUCT THE ISO 20000 CERTIFICATION AUDIT The actual ISO 20000 audit must be carried out by an external certifier from a Registered Certification Body (RCB, an organization which has been granted permission to operate under the it SMF ISO/IEC 20000 Certification Scheme). RETAIN ISO 20000 CERTIFICATION After the initial certification, a renewal of the ISO 20000 certificate is due every three years, with intermittent assessments every 6 to 12 months. Make sure that you continue to adhere to the standard and put a strong emphasis on continual service and process improvement. What services we provide you leading to ISO 20000 Certification? Our proven approach to IT Service Management addresses people, process, and technology by combining international standards such as ITIL (IT Infrastructure Library) with best practices derived from hundreds of engagements. We can provide liaison services with the certification body on your behalf to plan, schedule and successfully complete the ISO 20000 audit and certification project. We work with you to: We help your IT organization to: The new international standard for anti-bribery management systems was published on 15th October. Organizations seeking to do business worldwide, especially in emerging markets, can now look to an internationally recognized approach to anti-bribery compliance for guidance. The International Organization for Standardization (“ISO”) says that “ISO 37001 is designed to help your organization implement an anti-bribery management system or enhance the controls you currently have. It helps to reduce the risk of bribery occurring and can demonstrate to your stakeholders that you have put in place internationally recognized good-practice anti-bribery controls”. An organization seeking to become certified should adopt a series of measures such as: Implementing your anti-bribery management system in this way will help to reduce the risk of bribery occurring and can demonstrate to your management, owners, funders, employees and other business associates that you have put in place an internationally recognized system for the prevention and detection of bribery. When preparing to sell your business it can also go some way to reassure prospective buyers that your anti-bribery systems are robust enough to reduce the risk of bribery occurring within your organization. The standard contains detailed guidance on the performance of third party due diligence, an essential element of any effective anti-bribery program. It recommends that “due diligence procedures implemented by the organization on its business associates should be consistent across similar bribery risk levels”, so business associates in locations or markets with a higher risk of bribery would need a significantly higher level of due diligence than those in low bribery risk locations or markets. ISO 37001 applies to small, medium and large organizations in all sectors, anywhere in the world, so it is easy to see how it could make due diligence simpler as more and more organizations seek to become certified. As the interest in doing business in emerging markets grows, where bribery risks are likely to be higher, carrying out due diligence on potential business associates in those markets may become less of a headache if they start using the standard as a benchmark for implementing their own anti-bribery systems. The benefits of a certified ISO 37001 Anti-bribery Management System Addresses potential security issues at all stages of the supply process, specifically within the logistics area. ISO 28000 was first launched in 2007 and was the first international standard addressing supply chain security risk. Benefits ISO 28000 focuses on actively managing and reducing risks. Aspects critical to security in the supply chain may include financing, manufacturing, information management and transportation, in-transit storage and warehousing of goods. The standard is applicable to organizations of all sizes in manufacturing, service, storage or transportation at any stage of the production or supply chain. ISO 29990:2010 (Learning services for non-formal education and training - Basic requirements for service providers) is a international standard to enhance transparency and allow comparison on a worldwide basis of learning services, providing a single substitute backed by international consent to the huge range of national service and management standards which now exists in the field of non-formal learning. ISO 29990:2010 is the first standard developed by ISO technical committee ISO/TC 232, Learning services for non-formal education and training. Non-Formal education and training-providers shall consider the effectiveness of training through well recognizing of their customers’ expectations and this requires them to be more interacting with their customers and also their delegates. While understanding and designing the training services to meet their customers’ expectations, they also need to evaluate, monitor and improve their competency to deliver a high quality services by regularly measuring the effectiveness of their customers. ISO 29990 is basically subdivided into two areas: learning services and management at the learning service provider. This Standard is the first Standard for learning providers that is valid and applied on an international level. The importance of education and training has increased considerably over recent years – and the number of service providers in this area has also grown. PGCS is now helping & offering certification according to ISO 29990:2010, which will help you, demonstrate the quality of your services and stand out from the crowd. ISO 29990 is a quality management system standard for education and training which concentrates on learning and improvement of the learning process. The standard is of interest to teachers and students and all those who are interested in successful education and training. This new standard differs from its predecessors in the sector because it applies internationally. Benefits for service providers Benefits for learners Benefits for international cooperation ISO 27001: 2013 Information Security Management System (ISMS) WHAT IS ISO 27001:2013 ISMS? The ISO 27001 is an Information Security Management System (ISMS) standard published in 2013 by the International Organization for Standardization (ISO) and the International Electro technical Commission (IEC). Its full name is ISO/IEC 27001:2013 – Information technology -Security techniques -- Information security management systems – Requirements, but it is commonly known as "ISO 27001". The ISO 27001:2013 ISMS provides a framework for developing or enhancing organization's information security needs and helps to proactively identify, manage and reduce the range of threats to which information is regularly subjected. It enables an organization to develop and maintain an integrated system that assures effective accessibility, confidentiality, and integrity of written and electronic data. The objective of the ISO 27001:2013 standard is to "provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving an Information Security Management System". ISO 27001 is applicable to any organization where the misuse, corruption, or loss of its business or customer information could result in financial, continuity, or legal implications. The information may be printed or written on paper, stored electronically, transmitted by post or email, shown on films, or spoken in conversation, whatever form the information takes, or means by which it is shared or stored, ISO 27001 helps an organization ensure it is always appropriately protected. Industries as diverse as finance, government, information technology, medical, and consumer services can incorporate the ISO 27001 standard into their business practices. The ISO 27000 family of series is a comprehensive set of emerging standards for managing information security. It consists most notably the ISO 27001:2013 standard (formerly known as BS 7799-2:2002), this is the 'specification for an information security management system' covering the requirements for implementing ISO 27001 in any organization. Other standards included in the series are ISO 27002:2013 (rename of the ISO 17799 standard; which itself was formerly known as BS7799-1) which provides guidelines and code of practice for implementation of ISO 27001. Providing ISO 27001 consulting, Training, Implementation and Certification facilitation services across the world. BENEFITS OF ISO 27001:2013 KEY ELEMENTS OF ISO 27001:2013 WHAT IS ISO 50001 / BS EN 16001:2009 STANDARD? Standard for Energy Management (ISO 50001 / BS EN 16001:2009) provides the most robust framework for optimizing energy efficiency in organizations. The standard provides a comprehensive set of controls designed to help organizations establish the systems and processes necessary to improve energy efficiency. ISO 50001 / BS EN 16001provide a structure for continuous improvement of an organization's energy efficiency and sustainable use. It is a framework for the systematic management of energy as well as enhancing energy efficiency. An EnMS can cut costs and reduce carbon emissions providing a competitive advantage. ISO 50001 / BS EN 16001 represents the latest best practice in energy management, specifying the requirements for an EnMS to enable the organization develop and implement a policy, identify significant areas of energy consumption and target energy reductions. The aim of the standard is to put practices in place that are effective, and result in measurable energy savings. In practice, an effective energy management system should result in organizations taking action to improve energy efficiency, continual improvement year-by-year and an improved performance in energy usage, thorough analysis of areas with potential for energy saving being carried out. Energy management is one of the most effective measures that business can take to reduce operational costs, improve its competitiveness and demonstrate to industry that it is operating in a sustainable way. A key way to achieve this is through implementation of an energy management system framework based on standardized best practice such as ISO 50001 / BS EN 16001. It is intended to apply to all types and sizes of organizations and can be used independently of, or integrated with, any other management system. ISO 50001 / BS 16001 APPLIES TO ANY ORGANIZATION THAT WISHES TO: KEY ELEMENTS FOR IMPLEMENTING ISO 50001/BS 16001:2009 ENMS: INTRODUCTION Risk management is an increasingly important business driver and stakeholders have become much more concerned about risk. Risk may be a driver of strategic decisions, it may be a cause of uncertainty in the organization or it may simply be embedded in the activities of the organization. An enterprise-wide approach to risk management enables an organization to consider the potential impact of all types of risks on all processes, activities, stakeholders, products and services. Implementing a comprehensive approach will result in an organization benefiting from what is often referred to as the 'upside of risk' ISO 31000 provides generic guidelines for the design, implementation and maintenance of risk management processes throughout an organization. It is a framework that can be integrated across various industries and regions and adopted by any organization – including public, private, not-for-profit and government organizations. The scope of this approach to risk management is to enable all strategic, management and operational tasks of an organization throughout projects, functions, and processes to be aligned to a common set of risk management objectives. ISO 31000 was published as a standard on the 13th of November 2009, and provides a standard on the implementation of risk management. The purpose of ISO 31000 is to be applicable and adaptable for "any public, private or community enterprise, association, group or individual. Accordingly, the general scope of ISO 31000 - as a family of risk management standards - is not developed for a particular industry group, management system or subject matter field in mind, rather to provide best practice structure and guidance to all operations concerned with risk management. APPLICATION OF ISO 31000 ISO 31000 provides generic guidelines for the design, implementation and maintenance of risk management processes throughout an organization. This approach to formalizing risk management practices will facilitate broader adoption by companies who require an enterprise risk management standard that accommodates multiple 'silo-centric' management systems. Accordingly, ISO 31000:2009 is intended for a broad stakeholder group including: BENEFITS OF ISO 31000 – RISK MANAGEMENT For all types of organizations, there is a need to understand the risks being taken when seeking to achieve objectives and attain the desired level of reward. Organizations need to understand the overall level of risk embedded within their processes and activities. It is important for organizations to recognize and prioritize significant risks and identify the weakest critical controls. When setting out to improve risk management performance, the expected benefits of the risk management initiative should be established in advance. The outputs from successful risk management include compliance, assurance and enhanced decision-making. These outputs will provide benefits by way of improvements in the efficiency of operations, effectiveness of tactics (change projects) and the efficacy of the strategy of the organization. A successful risk management initiative can affect the likelihood and consequences of risks materializing, as well as deliver benefits related to better informed strategic decisions, successful delivery of change and increased operational efficiency. Other benefits include reduced cost of capital, more accurate financial reporting, competitive advantage, improved perception of the organization, better marketplace presence and, in the case of public service organizations, enhanced political and community support. Risk management is a process which provides assurance that: It is avoiding risk. The aim of risk management is not to eliminate risk, rather to manage the risks involved in all activities to maximize opportunities and minimize adverse effects. Good risk management provides upward assurance from business activities and administrative functions, from department to faculties, to the senior management team and ultimately to the governing body. The potential benefits from risk management are: Departments; ELEVEN PRINCIPLES OF RISK MANAGEMENT Risk management is a process that is under-pinned by a set of principles. Also, it needs to be supported by a structure that is appropriate to the organization and its external environment or context. A successful risk management initiative should be proportionate to the level of risk in the organization (as related to the size, nature and complexity of the organization), aligned with other corporate activities, comprehensive in its scope, embedded into routine activities and dynamic by being responsive to changing circumstances. This approach will enable a risk management initiative to deliver outputs, including compliance with applicable governance requirements, assurance to stakeholders regarding the management of risk and improved decision making. The impact or benefits associated with these outputs include more efficient operations, effective tactics and efficacious strategy. These benefits need to be measurable and sustainable. Good risk management contributes to the achievement of an agency's objectives through the continuous review of its processes and systems. Risk management needs to be integrated with an agency's governance framework and become a part of its planning processes, at both the operational and strategic level. The process of risk management assists decision makers to make informed choices, identify priorities and select the most appropriate action. By identifying potential risks, agencies can implement controls and treatments to maximize the chance of gain while minimizing the chance of loss. The process of risk management should be consistent across an agency to ensure efficiency, consistency and the reliability of results. To effectively manage risk it is important to understand and consider all available information relevant to an activity and to be aware that there may be limitations on that information. It is then important to understand how all this information informs the risk management process. An agency's risk management framework needs to include its risk profile, as well as take into consideration its internal and external operating environment. Risk management needs to recognize the contribution that people and culture have on achieving an agency's objectives. Engaging stakeholders, both internal and external, throughout the risk management process recognizes that communication and consultation is key to identifying, analyzing and monitoring risk. The process of managing risk needs to be flexible. The challenging environment we operate in requires agencies to consider the context for managing risk as well as continuing to identify new risks that emerge, and make allowances for those risks that no longer exist. Agencies with a mature risk management culture are those that have invested resources over time and are able to demonstrate the continual achievement of their objectives. Attributes to Enhance Risk Management. Enhanced risk management should have five attributes; performance to interested parties as part of a governance process. Viewed as a core organizational process, considering sources of uncertainty that could be treated to maximize the chance of gain and minimize the chance of loss. Regarded by senior managers as essential for achieving organizational objectives. Governance structure and process must be founded on a risk management process. RISK ASSESSMENT Risk assessment involves the identification of risks followed by their evaluation or ranking. It is important to have a template for recording appropriate information about each risk. A simple description of a risk is sufficient, but sometimes there are circumstances where a detailed risk description may be required in order to facilitate a comprehensive risk assessment process. The consequences of a risk materializing may be negative (hazard risks), positive (opportunity risks) or may result in greater uncertainty. Organizations need to establish appropriate definitions for the different levels of likelihood and consequences associated with these different risks. Risk ranking can be quantitative, semi quantitative or qualitative in terms of the likelihood of occurrence and the possible consequences or impact. An important part of analyzing a risk is to determine the nature, source or type of impact of the risk. Evaluation of risks in this way may be enhanced by the use of a risk classification system. Risk classification systems are important because they enable an organization to identify accumulations of similar risks. A risk classification system will also enable an organization to identify which strategies, tactics and operations are most vulnerable. Risk classification systems are usually based on the division of risks into those related to financial control, operational efficiency, reputational exposure and commercial activities. Risk management should be a continuous process that supports the development and implementation of the strategy of an organization. It should methodically address all the risks associated with all of the activities of the organization. In all types of undertaking, there is the potential for events that constitute opportunities for benefit (upside), threats to success (downside) or an increased degree of uncertainty. RISK MANAGEMENT PROCESS The risk management process can be presented as a list of co-ordinated activities. There are alternative descriptions of this process, but the components listed below are usually present. This list represents the 7Rs and 4Ts of (hazard) risk management: Recognition and ranking of risks together form the risk assessment activity. ISO 31000 uses the phrase 'risk treatment' to include all of the 4Ts included under the heading 'risk response'. The scope of risk responses available for hazard risks includes the options of tolerate, treat, transfer or terminate the risk or the activity that gives rise to the risk. For many risks, these responses may be applied in combination. For opportunity risks, the range of available options includes exploiting the risk. Reaction planning includes business continuity planning and disaster recovery planning. What is ISO 29001? ISO/TS 29001:2010 define the quality management system requirements for the design, development, production, installation and service of products for the petroleum, petrochemical and natural gas industries. ISO 29001 specifically focuses on the oil and gas supply chain. The ISO/TS 29001 standard is based on ISO 9001 and incorporates supplementary requirements emphasising defect prevention and the reduction of variation and waste from service providers. Quality management standards specific to the oil, gas and petrochemical industry make up ISO 29001. It can function as a stand-alone certification, or incorporated with ISO 9001, the generic quality management certification for all industries worldwide. In this case, the documentation for ISO 29001 standards differentiates between the generic and industry-specific quality management standards. ISO 29001 requirements are similar to API Q1 system specifications, especially to control features/documentation methods for conception, purchasing, training and other key company activities. They also include unique sector requirements for design, development, production, installation and product services. WHO CAN GET ISO 29001? Organizations involved in exploration, production, pipelines and transportation, and refining of petroleum and natural gas products. KEY BENEFITS OF ISO 29001:2010 CERTIFICATION A licence to trade in the oil and gas industry For many organizations within the oil and gas supply chain, certification to this standard is necessary to secure valuable contracts and gain competitive advantage. Enhanced brand reputation Certification proves your commitment to industry best practice and enables you to stand out above the crowd. Flexibility The standard has been designed to be compatible with other existing management systems standards making integrating your systems easier. Cost savings Third-party certification to this technical standard will help to reduce multiple supplier audits and any associated costs. Managed business risk Based as it is on ISO 9001, certification also makes it easier for you to measure performance and better manage business risk. Streamlined operations and reduced waste The assessment focuses on your operating processes, which encourages you to improve the quality of your products and service and helps you to reduce waste, rejections and customer complaints. Encourages communication Like ISO 9001, this requirement scheme ensures that employees feel more involved through improved communication. Continued assessment visits can highlight any problems and uncover any issues that may be present. OFFERS FOR ISO 29001 CERTIFICATION? We the “PGCS" are a team of highly qualified auditors and trainers having vast industrial experience. We partner organizations across the world to achieve ISO / TS 29001 certification. Our consulting approach is highly professional, time bound and effective resulting in ease of implementation and adds value to the business processes of the client organization. We provide ISO 29001 training, and certification services in Pakistan & other countries. Organic certification is a certification process for producers of organic food and other organic agricultural products. In general, any business directly involved in food production can be certified, including seed suppliers, farmers, food processors, retailers and restaurants. Requirements vary from country to country, and generally involve a set of production standards for growing, storage, processing, packaging and shipping that include: Purpose of certification Organic certification addresses a growing worldwide demand for organic food. It is intended to assure quality and prevent fraud, and to promote commerce. For organic producers, certification identifies suppliers of products approved for use in certified operations. For consumers, "certified organic" serves as a product assurance, similar to "low fat", "100% whole wheat" or "no artificial preservatives". Certification is essentially aimed at regulating and facilitating the sale of organic products to consumers. Individual certification bodies have their own service marks, which can act as branding to consumers—a certifier may promote the high consumer recognition value of its logo as a marketing advantage to producers. How to get Organic Certification? FARMING HARVESTING PACKAGING PROCESSING LABELING How agricultural products have been handled, processed and combined with other ingredients determines how it can be labeled organic. SHIPPING DISTRIBUTION TRANSPORTATION Certification Process To certify the desired location, the owner/ farmer is typically required to engage in a number of new activities, in addition to normal farming operations: aspect of farming, including storage, transport and sale. seed to sale: seed sources, field and crop locations, fertilization and pest control activities, harvest methods, storage locations, etc. records, and an oral interview. operation). In addition, short-notice or surprise inspections can be made, and specific tests (e.g. soil, water, plant tissue) may be requested. For first-time farm certification, the soil must meet basic requirements of being free from use of prohibited substances (synthetic chemicals, etc) for a number of years. A conventional farm must adhere to organic standards for this period, often, two to three years. This is known as being in transition. Transitional crops are not considered fully organic. Certification for operations other than farms is similar. The focus is on ingredients and other inputs, and processing and handling conditions. A transport company would be required to detail the use and maintenance of its vehicles, storage facilities, containers, and so forth. A restaurant would have its premises inspected and its suppliers verified as certified organic. Benefits Of Organic Certification Organic Certification helps in building trust between consumers and organic farmers Organic Certification helps in getting comparatively better price. ISO 22846 has its roots in the late 1990s, when a work item in ISO/TC94/SC4 enabled a working group (WG6) to commence a project to produce a Standard containing advice and guidance for rope access systems. ISO 22846 was planned as a single document and much of the first draft was based upon BS 7965: 2002 , which in turn had been based upon the IRATA Guidelines (2002). A later draft of ISO 22846 formed the basis of the current IRATA International code of practice (2010), which superseded their Guidelines. Two Parts BS ISO 22846 comprises two parts under the general title, Personal equipment for protection against falls – Rope access systems: ISO 22846-1 was published in 2003 (being adopted as a British Standard in July 2012 ) and gives the fundamental principles for the use of rope access methods for work at height. It is applicable to the use of rope-access methods on buildings, other structures (e.g. on or offshore) or natural features (e.g. cliff faces), during which ropes are suspended from or connected to a structure or natural feature; and is applicable to situations where ropes are used as the primary means of access, egress or support and as the primary means of protection against a fall. ISO 22846-2 was published much later, in 2012 (with immediate publication as a British Standard ). It expands on the fundamental principles outlined in ISO 22846-1 and gives recommendations for: There may be other issues to consider also, depending upon the nature and location of the work, the competence and experience of the operatives (as well as local or regional legal requirements). BS ISO 39001 sets out the minimum requirements for a Road Traffic Safety Management System. Governments, road authorities, safety groups and private companies were keen to develop such a standard due to the rising number of people killed or injured on the road each year. PGCS helps you to understand and implement ISO 39001 to your organization for improved performance and safer working conditions and new business opportunities.
ISO 37001 certification enables you to protect and preserve the integrity of your organization by:
The standard's purpose is to provide a best practice framework to reduce risks for people and cargo within the supply chain. It addresses potential security issues at all stages of the supply process, specifically within the logistics area, targeting threats such as terrorism, fraud and piracy. It is also focusing on mitigating effects of security incidents.
The structure of ISO 28000 is similar to the one for ISO 14001, and also has common elements with other major management system standards, like ISO 9001. This is an advantage for organizations looking for integration of the security aspects into their existing management system.